Shipping Policy

At Oak Woods, we are committed to delivering elegant, high-quality products to customers worldwide. Our shipping process is reliable, transparent, and designed to ensure that your order arrives safely and on time.

Processing Time

Orders are processed within 2 to 7 business days after payment confirmation. This includes verifying order details, preparing your items for shipment, and handing the package over to our trusted logistics partners.

Orders placed on weekends or public holidays will begin processing on the next business day.

Shipping Destinations

We currently offer international shipping to selected countries in the following regions:

  • Europe (Western, Northern, and Central Europe)

  • North America (including Canada)

  • Oceania (Australia and New Zealand)

  • Middle East (including the United Arab Emirates and Saudi Arabia)

We do not currently ship to countries in Asia. If you are unsure whether we ship to your location, please contact us before placing your order.

Estimated Delivery Times

  • Europe & United Kingdom: 10–20 business days

  • North America: 10–20 business days

  • Oceania: 12–25 business days

  • Middle East: 15–30 business days

These timeframes are estimates and may vary depending on local customs procedures, postal services, and holiday periods.

Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor your package’s progress until delivery.

Customs and Import Duties

International orders may be subject to customs duties or import taxes according to your country’s regulations. These fees are not included in our prices and are the customer’s responsibility.

Need Help?

If you have any questions about your order or need assistance with shipping information, our support team is here to help.