Privacy Policy

Last Updated: February 9, 2026

OakWoods operates this store and website, including all information, content, features, tools, products, and related services to provide you, as a customer, with a personalized shopping experience (the “Services”). OakWoods is a Shopify-powered store, which enables us to provide the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access, use, make a purchase or other transaction, or otherwise communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read and understand this Privacy Policy and how we collect, use, and disclose your information.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another individual. Personal information does not include anonymous or de-identified data.

Depending on how you interact with our Services, your location, and applicable law, we may collect or process the following categories:

  • Contact Information: Name, billing address, shipping address, phone number, and email address.

  • Financial Information: Credit/debit card numbers, bank account information, payment details, transaction records, and payment confirmations.

  • Account Information: Username, password, security questions, preferences, and settings.

  • Transaction Information: Items viewed, added to cart, wishlisted, purchased, returned, exchanged, or canceled.

  • Communications: Information you provide when contacting customer support or communicating with us.

  • Device Information: Device details, browser type, IP address, network connection, and unique identifiers.

  • Usage Information: How and when you access and use our Services.

Sources of Personal Information

We may collect personal information from:

  • Directly from you when you create an account, use our Services, or contact us.

  • Automatically through cookies and similar technologies.

  • Service providers acting on our behalf.

  • Business partners and third parties.

How We Use Your Personal Information

We use your personal information to:

Provide and Improve Services

Process orders and payments, manage accounts, arrange shipping, handle returns, personalize your shopping experience, and recommend products.

Marketing and Advertising

Send promotional messages via email, SMS, or mail, and display relevant online advertisements.

Security and Fraud Prevention

Protect accounts, detect fraud, and ensure secure transactions.

Communication

Provide customer support and respond to inquiries.

Legal Compliance

Comply with laws, respond to legal requests, and enforce policies.

How We Share Personal Information

We may share your information:

  • With Shopify, service providers, and logistics partners.

  • With marketing and advertising partners.

  • With your consent or at your request.

  • With affiliates and corporate partners.

  • In business transactions, legal proceedings, or regulatory requirements.

Relationship with Shopify

Our Services are hosted by Shopify. Shopify collects and processes personal information to provide and improve the Services. Your data may be transferred internationally.

For more information, see Shopify’s Consumer Privacy Policy and Privacy Portal.

Third-Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices, security, or content.

Information shared on public or social platforms may be visible to others.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from minors.

We do not knowingly sell or share data of individuals under 16 years of age.

Security and Data Retention

No security system is completely secure. We cannot guarantee absolute security.

We retain personal information as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal information

  • Request deletion

  • Request correction

  • Request data portability

  • Opt out of targeted advertising, sale, or sharing

We recognize Global Privacy Control (GPC) signals where required by law.

Communication Preferences

You may unsubscribe from promotional emails at any time. Transactional messages may still be sent.

Additional Rights for UK and EEA Residents

If you reside in the UK or EEA, you may also have the right to:

  • Object to or restrict processing

  • Withdraw consent

More information: https://privacy.shopify.com

Complaints

If you have concerns about our data practices, please contact us. You may also file a complaint with your local data protection authority.

International Transfers

Your information may be transferred and processed outside your country of residence.

We rely on approved transfer mechanisms such as Standard Contractual Clauses when required.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this website with an updated “Last Updated” date.

Contact Us

If you have questions or wish to exercise your rights, contact us:

Email: delurahouse@outlook.com
Address:
8206 Louisiana Blvd NE Ste A 7153
Albuquerque, NM 87113
United States

For data protection purposes, we are the data controller of your personal information.